At Asia99, we treat the privacy of our players with the same seriousness as the security of their funds. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your own information.
Six core principles guide every data decision at Asia99 — before you read the full policy, here is what they mean in practice.
We collect only the data we need and use it only for the purposes stated in this policy. We do not repurpose your data for unrelated commercial activities without your explicit consent.
All personal data is encrypted in transit using 256-bit TLS and encrypted at rest on our servers. Access to player data is restricted to authorised personnel only, on a strict need-to-know basis.
Asia99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is not a commodity on this platform.
You have clearly defined rights over your personal data, including the right to access, correct, delete, and port your information. We provide a straightforward process to exercise each of these rights.
We keep your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by our licensing and legal obligations. Data is securely deleted when no longer required.
We tell you exactly what data we collect, who we share it with, and why. No hidden data processing, no ambiguous consent language. This policy is written to be read and understood, not to obscure.
This Privacy Policy ("Policy") is issued by Asia99 ("Asia99", "we", "us", "our"), the operator of the online gaming platform accessible at https://asia99.buzz/ ("Platform"). This Policy governs the collection, use, storage, and disclosure of personal data provided by or collected from individuals ("Players", "Users", "you") who access or use the Platform.
By registering an account on, accessing, or otherwise using the Asia99 Platform, you acknowledge that you have read and understood this Policy and you consent to the collection and use of your personal data as described herein. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and contact us to request Account closure.
Asia99 operates under international licensing obligations that impose data protection requirements on our organisation. We are committed to handling all personal data in a manner consistent with applicable data protection standards and with respect for the privacy rights of our players, including those based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and elsewhere in Malaysia.
Scope: This Policy applies to all personal data collected through the Platform, including via website interactions, account registration, financial transactions, customer support communications, and marketing preferences. It does not apply to third-party websites or services that may be linked to or from the Platform.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial data, location data, online identifiers, and any other data that can directly or indirectly identify an individual. |
| "Processing" | Any operation or set of operations performed on personal data, including collection, recording, storage, modification, retrieval, use, disclosure, or deletion. |
| "Data Controller" | Asia99, the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of Asia99 in accordance with our documented instructions. |
| "KYC" | Know Your Customer — identity verification procedures conducted by Asia99 to confirm player identity, age, and payment method ownership in compliance with licensing requirements. |
| "Cookie" | A small text file placed on a user's device by a website to store session or preference information, as further described in Section 8 of this Policy. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of a data subject's agreement to the processing of their personal data for one or more specified purposes. |
Asia99 collects personal data in the categories set out in the table below. We collect only data that is necessary for the stated purpose and do not request information beyond what is required.
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued identification number (e.g., Malaysian MyKad number or passport number), gender. |
| Contact Data | Email address, mobile telephone number, residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru). |
| Account Data | Username, encrypted password, account preferences, communication preferences, support interaction history. |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay account references), deposit and withdrawal transaction records denominated in MYR, account balance history. |
| Transaction Data | Gaming activity records, bet history, game results, bonus usage, wagering data, win/loss records. |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, session duration, page interaction data, referral source. |
| KYC Documentation | Copies of identity documents (MyKad, passport), proof of address documents (utility bills, bank statements), and payment method verification documents submitted during identity verification. |
| Communications Data | Contents of live chat transcripts, support emails, and any correspondence you initiate with Asia99 customer support. |
Asia99 does not intentionally collect sensitive categories of personal data (such as data concerning racial or ethnic origin, religious beliefs, health status, or biometric data) unless explicitly required by our licensing obligations and disclosed to you at the point of collection.
Asia99 collects personal data through the following primary channels:
Asia99 processes your personal data for the following purposes. We do not process personal data for purposes incompatible with those listed below without first obtaining your consent or establishing an alternative lawful basis.
We process your identity, contact, and account data to create and maintain your Asia99 account, provide access to the Platform's gaming and betting services, and manage your session activity. Without this processing, we cannot operate your account or deliver the services you have requested.
Financial data is processed to execute deposits and withdrawals via supported MYR payment channels, verify payment method ownership, maintain accurate transaction records, and prevent payment fraud. All financial data is handled by our authorised payment processing partners under confidentiality obligations.
We are required under our international licensing obligations to verify the identity and age of all players and to conduct anti-money laundering (AML) checks. KYC documentation is processed for the purposes of age verification (confirming players are 21 years or above), identity confirmation, and compliance with applicable AML standards.
Transaction and gaming activity data may be processed to identify patterns indicative of problem gambling behaviour, to assess the appropriateness of continuing to provide services to a specific player, and to administer self-exclusion requests and deposit or loss limit settings activated by players in their account settings.
Communications data is processed to respond to your queries, resolve account issues, and maintain a record of support interactions for quality assurance and dispute resolution purposes.
Technical data and account activity are monitored to detect and prevent fraudulent activity, unauthorised account access, abuse of promotional offers, bot usage, and other security threats to the integrity of the Platform.
Where you have provided explicit consent, we may use your contact data to send you promotional communications about Asia99 offers, bonuses, and platform updates. You may withdraw consent for marketing communications at any time by contacting our support team or by following the opt-out instructions in any marketing message received.
Note: We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. Any account suspension or restriction decision that materially affects your access to funds is subject to human review upon your request.
Asia99 relies on the following legal bases when processing your personal data:
Asia99 does not sell, rent, or trade your personal data to third parties for their own independent purposes. We may share personal data with third parties only in the circumstances described below, and only to the extent necessary for the stated purpose:
All third parties with whom Asia99 shares personal data are required to maintain appropriate technical and organisational security measures and are prohibited from using the data for any purpose beyond that for which it was shared.
The Asia99 Platform uses cookies and similar tracking technologies to support Platform functionality, analyse usage patterns, and maintain session security. The categories of cookies we use are as follows:
You may configure your browser settings to block or delete cookies. Note that disabling strictly necessary cookies may impair your ability to use the Platform, including logging in and processing transactions. Analytics and functional cookies can typically be disabled without affecting core functionality.
Third-Party Tracking: Asia99 does not permit third-party advertising networks to place tracking cookies on our Platform. Any analytics tools deployed by Asia99 are configured to anonymise IP addresses and respect Do Not Track signals where technically feasible.
Asia99 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected or to comply with applicable legal, regulatory, or licensing obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.
Asia99 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
Notwithstanding the above, no data transmission over the internet or storage system can be guaranteed to be completely secure. Players are reminded to take appropriate steps to protect their own device and account credentials, including using strong unique passwords and enabling any available two-factor authentication options on their Asia99 account.
Subject to applicable law and our legal obligations, you hold the following rights in respect of your personal data held by Asia99. To exercise any of these rights, please contact our support team using the details in Section 15.
You may request a copy of the personal data we hold about you, together with information about how and why we process it.
You may request correction of any inaccurate or incomplete personal data we hold about you. Some data can be updated directly in your account settings.
You may request deletion of your personal data where processing is no longer necessary, subject to our legal record-keeping obligations under licensing and AML requirements.
You may request that we restrict processing of your personal data in specific circumstances, such as where you contest its accuracy or object to a particular processing activity.
Where processing is based on consent or contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
You may object to processing of your personal data where we rely on legitimate interests as our legal basis. You may also withdraw consent for marketing communications at any time.
We aim to respond to all data rights requests within 30 days of receipt. Where a request is complex or involves a high volume of data, we may extend this period by a further 60 days and will notify you accordingly. We may be required to verify your identity before processing certain requests.
The Asia99 Platform is strictly intended for adults aged 21 years and above only. We do not knowingly collect or process personal data from persons below the minimum age requirement of 21 years. Age verification is a mandatory component of our KYC process, and accounts where the player is identified as being under the minimum age will be closed immediately.
If you become aware that a person below the age of 21 has provided personal data to Asia99 or has registered an account on the Platform, please notify us immediately via the contact details in Section 15. We will take prompt action to close the account and delete associated personal data in accordance with our data retention policy, subject to any legal obligations requiring us to retain records of the underage access incident.
Asia99 operates an internationally distributed infrastructure. As a result, your personal data may be processed and stored in countries outside Malaysia. Where personal data is transferred internationally, Asia99 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within our primary operating jurisdiction. Such safeguards may include contractual data processing agreements with receiving entities that impose equivalent data protection obligations.
We do not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing additional protective mechanisms and disclosing such transfers in this Policy.
Asia99 reserves the right to update or amend this Privacy Policy at any time. The "Last Updated" date at the top of this Policy reflects when it was most recently revised. We will notify registered Players of material changes to this Policy via email or a prominent notice on the Platform prior to the changes taking effect, where practicable.
Your continued use of the Platform following notification of changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to remain informed of how we handle your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by Asia99, please contact our Data Privacy team using the following channels:
When submitting a data rights request, please provide your registered username and a clear description of your request. For access, portability, or erasure requests, we will verify your identity before proceeding in order to protect against unauthorised requests affecting your personal data.
Additional Resources: For further information on your rights in relation to personal data and responsible gambling support, please also refer to our Responsible Gambling page and our Terms & Conditions.
Our support team can walk you through any aspect of this Privacy Policy in plain English. We're available 24/7 — reach us via live chat for the fastest response, or email us at [email protected].
Asia99 is for players aged 21 and above only. Please gamble responsibly.